Interview For Customer Services Executives at Aircel

Interview For Customer Services Executives at Aircel

Experience: 0 -5 Years
Compensation: Rs. 1,25,000 - 1,75,000
Industry Type: Telcom/ISP
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Education: UG, PG
Location: Chennai

Job Profile:

Calls for frontend customer interaction.

Ensure delightful services by providing First time resolution.

Preparing basic MIS

Co-ordination with different departments for customer complaints.

Spotting key opportunity areas to ensure delight for the customers.

Ensure maximum retention.

Irate customer handling..

Job Timing:

Walk In - Monday to Saturday  Time - 9.30 A.M to 5.00 P.M

Company Profile:

Dishnet Wireless Ltd, part of Aircel group is into GSM Services in North & Eastern States of the country, Enterprise Services in The Aircel Group is a joint venture between Maxis Communications Berhad of Malaysia and Apollo Hospital Enterprise Ltd of India, with Maxis Communications holding a majority stake of 74%.

Aircel commenced operations in 1999 and became the leading mobile operator in Tamil Nadu within 18 months. In December 2003, it launched commercially in Chennai and quickly established itself as a market leader – a position it has held since.Aircel is currently operational in 23 telecom circles of India.

Aircel has won many awards and credits. Voice and Data gave Aircel the highest rating for overall customer satisfaction and network quality in 2006. Aircel emerged as the top mid-size utility company in Businessworld’s ‘List of Best Mid-Size Companies’ in 2007. Additionally,Tele.net recognised Aircel as the best regional operator in 2008.

Contact Details:

Company Name: Aircel Limited
Executive Name : Sridhar
Address :
Dishnet Wireless Limited
5th Floor, 'Spencer Plaza' No.769, Anna Salai,
CHENNAI,Tamilnadu,India 600002

Telephone No.: 91-44-28490849
Email Address: sridhar.kulasekaran[at]aircel.co.in
Website: http://www.aircel.co.in